Customer Support: TFConnect Software Support  
Click here for TFConnect updates.

  • General Information
  • Top Flight Concepts has comprehensive support programs in place to help customers realize the maximum return on investment (ROI) from TFConnect software solutions. Trained support technicians work out of the Network Operations Center (NOC) in Atlanta and are on-call to provide customers with responsive support. We understand the urgent nature of the transportation industry and are here to help you gain the greatest advantage from using our software. The firm provides 24 hour/day x 7 day/week emergency software support for licensed customers. TFConnect, the firm's flagship software for shipping management, includes emergency support. TFConnect delivers a rich user interface through the use of an automatically updated desktop application.

    Please call 678-202-0554 or e-mail

    If you want more information about the additional modules of TFConnect, such as for freight payment and auditing, please call your sales representative or the main number at 678-202-0554.
  • Online Help
    Click here to download a pdf version of the TFConnect user guide.
  • Telephone Support
    During business hours, you may call 678-202-0554 for assistance with:
  • Installation
  • TFConnect Windows desktop application
  • Customer web portal
  • Email Support
  • E-mail:
  • Click here to fill out an online contact form and a representative will contact you shortly.
  • Change In Scope
  • The firm requests a review of any change in scope of a custom software development project. Please contact the project manager assigned to your account for fastest response.

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