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General Information
Top Flight Concepts has comprehensive support programs in place to
help customers realize the maximum return on investment (ROI) from
TFConnect software solutions.
Trained support technicians work out of the Network Operations Center
(NOC) in Atlanta and are on-call to provide customers with responsive
support.
We understand the urgent nature of the transportation industry and
are here to help you gain the greatest advantage from using our software.
The firm provides 24 hour/day x 7 day/week emergency software support
for licensed customers.
TFConnect, the firm's flagship software for shipping management,
includes emergency support. TFConnect delivers a rich user interface
through the use of an automatically updated desktop application.
Please call 678-202-0554 or e-mail support@tfconcepts.com
If you want more information about the additional modules of
TFConnect, such as for freight payment and auditing, please call your
sales representative or the main number at 678-202-0554.
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Online Help
Click here to download a pdf version of the TFConnect user guide.
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Telephone Support
During business hours, you may call 678-202-0554 for assistance with:
Installation
TFConnect Windows desktop application
Customer web portal
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Email Support
E-mail: support@tfconcepts.com
Click here to fill out an online contact form and a representative will contact you shortly.
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Change In Scope
The firm requests a review of any change in scope of a custom
software development project. Please contact the project manager
assigned to your account for fastest response.
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Customer Support: TFConnect Software Support